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Alterations & Returns Policy

At Bombay Shirt Company we want to keep things simple and worry-free for you.

You can shop with confidence with the following assurances:

  • Within 45 days of your shipment reaching you:
    Should you find your shirt not up to your expectations, you may return it for an alteration or remake as necessary, or a full refund.

  • Beyond 45 days of your shipment reaching you:
    We will be happy to make measurement alterations at no cost to you. This is provided there is no replacement or change in fabric. We will try to accommodate other changes as well, but will advise you of any associated costs before we accept your request.

Contact our Customer Experience Team via the Request an alteration tab in your Profile. They will be happy to arrange a pick up. Or, you may visit our nearest store to drop off your garment.

All alterations take 5 working days to process, though we will try to get to you sooner.

  • Within 45 days of your shipment reaching you:
    Should you find your shirt not up to your expectations, you may return it for an alteration or remake as necessary, or a full refund.

Contact our Customer Experience Team via the Request an alteration tab in your Profile. They will be happy to arrange a pick up. Or, you may visit our nearest store to drop off your garment.

All alterations take 5 working days to process, though we will try to get to you sooner.

  • Within 45 days of your shipment reaching you:
    Should you find your shirt not up to your expectations, you may return it for an alteration or remake as necessary, or a full refund.

Contact our Customer Experience Team via the Request an alteration tab in your Profile. They will be happy to arrange a pick up. Or, you may visit our nearest store to drop off your garment.

All alterations take 5 working days to process, though we will try to get to you sooner.

  • Within 45 days of your shipment reaching you:
    Should you find your shirt not up to your expectations, you may return it for an alteration or remake as necessary, or a full refund.

  • Beyond 45 days of your shipment reaching you:
    We will be happy to make measurement alterations at no cost to you. This is provided there is no replacement or change in fabric. We will try to accommodate other changes as well, but will advise you of any associated costs before we accept your request.

  • Write into [email protected] with your query, or call (+1) 646 398 7343 during business hours. Our team based out of New York City will help you with your concerns.

    For return packages within North America, please ship to:
    BOMBAY SHIRT COMPANY
    223 Mott Street, New York
    New York 10012

    Or take a printout of the template here: Print

All alterations take 5 working days to process, though we will try to get to you sooner.

  • Within 45 days of your shipment reaching you:
    Should you find your shirt not up to your expectations, you may return it for an alteration or remake as necessary, or a full refund.

  • Beyond 45 days of your shipment reaching you:
    We will be happy to make measurement alterations at no cost to you. This is provided there is no replacement or change in fabric. We will try to accommodate other changes as well, but will advise you of any associated costs before we accept your request.

  • Write into [email protected] with your query, or call (+971) 4240 0778 during business hours. Our team based out of Dubai will help you with your concerns.

    For return packages within the GCC Region, please ship to:
    BOMBAY SHIRT COMPANY
    Central Park Towers( Office tower), Ground Level,
    Behind Murooj Roda Hotel,
    Al Omlaat St, DIFC, Dubai, UAE.

    Or take a printout of the template here: Print

All alterations take 5 working days to process, though we will try to get to you sooner.

  • ALTERATIONS FOR NORTH AMERICA and GCC CUSTOMERS arrow

    For customers based in North America (USA, Canada, Mexico), write into [email protected] with your query, or call (+1) 646 398 7343 during business hours. Our team based out of New York City will help you with your concerns.

    For return packages within North America, please ship to:
    TOMORROWLAND APPARELS PVT. LTD
    223 Mott Street, New York
    New York 10012, USA

    Or take a printout of the template here: Print


    For customers based in the GCC region, write into [email protected] with your query, or call (+971) 4240 0778 during business hours. Our team based out of Dubai will help you with your concerns.

    For return packages within the GCC Region, please ship to:
    BOMBAY SHIRT COMPANY
    Central Park Towers( Office tower), Ground Level,
    Behind Murooj Roda Hotel,
    Al Omlaat St, DIFC, Dubai, UAE.

    Or take a printout of the template here: Print


    For all other countries, please refer to the tab above for all your alteration queries.