How do I calculate my custom measurements ?

Our proprietary FitSmart algorithm will calculate your unique measurements – all you need to do is answer a few simple questions. There is no need for you to measure yourself or have anybody else measure you.

Are the measurements garment or body measurements? What is the difference?

The measurements we calculate and save are your Final Garment Measurements, based on which your order will be produced. You are not required to measure your body size / measurements or provide us with any measurements at all.

Will my garment shrink?

Owing to the fine nature of our fabrics, a 2% shrinkage can be expected after repeated washing, which is in line with acceptable tolerances. Make sure to check out and follow our wash care instructions to get the best out of your garments.

How long does it take to make and ship?

Regardless of where you have ordered from, an indicative time period for your garment to reach you is 10-14 days from the time your order is confirmed. If you are a first time customer and require a trial shirt, we will try and facilitate the entire order, including the trial, within a period of two weeks.

Why do I see prices in a different currency to where I am located ?

There could be two reasons for it. First, you may be using a proxy server, in which case we are helpless to change that. We can only suggest you access our website from a local internet connection. In other cases, try clearing your browser cache, you should see the price in the intended currency. If this doesn’t work, please contact our Customer Experience team who will be happy to help you place your order.

Alterations, Exchanges and Refunds

Alteration / Exchanges / Refunds

We want you to love your garments and wear them for a long time to come.

We offer free alterations / exchanges / refunds as applicable for 30 days from the time of delivery, in-store or at home. You can bring your garment to any of our stores or have it picked up at home for free within those 30 days.
After 30 days, we charge a flat fee depending on the type of alteration you require. You can bring your garment to any of our stores or contact our customer service team for assistance. For more information on alteration rates, please read our Terms & Conditions.
Returns and exchanges on ready-to-wear garments will only be accepted if the hangtag on the garment is intact.
Ready-to-wear garments cannot be altered, with the exception of garment length. This is only available at stores.
Refunds are processed within 7 days of receiving your garment.
No alterations, exchanges, or returns will be available for Black Friday Sale products.

We do not offer alterations / exchanges / refunds for customers based outside India.